EGAN Medical Now Offers Full Site Translations

EGAN Medical Now Offers Full Site Translations

EGAN Medical Equipment & Supply has announced today the debut of the companies brand-new language translation widget, a small box affixed atop the EGAN Medical Supply (online) store's product categories which enables customers and other website visitors the ability to translate the original English language content into any one of 43 other languages spoken around the world, 44 including English.

EGAN Medical CEO Peter Egan said in a news release that his company's international customer base continues to grow at a surprising clip, with sales coming in from literally all corners of the globe (at least the part that's inhabited). From Canada to China to Russia, France, Ireland, Denmark, Germany, Japan, India, Pakistan and Saudi Arabia, just to name a few, there is no place on earth where EGAN doesn't have at least one customer - at least in terms of inhabited continents. 

As for individual countries, EGAN's CEO estimates his company had shipped products to no less than 40 different countries, and possibly as many as 50-55.

The move is designed to improve upon conversion rates among visitors to the EganMedical.com website who hail from outside the U.S. and Canada, EGAN's two strongholds in North America.

For more on this development, please visit the official EGAN Medical company blog.

Checkout Once Again Working Properly

EGAN Medical Apologizes for Downtime Involving Order Processing System

EGAN Medical Equipment and Supply is pleased to announce that the company's order processing system upgrades are complete and customers can once again checkout securely at their convenience.

EGAN Medical Supply & Maternity Care

EGAN Medical has apologized to customers who had attempted to make purchases between the afternoon of April 10 through the afternoon of April 15.

As a result of across-the-board upgrades involving the EGAN Medical order processing, shopping cart and merchant services software, some customers who had attempted to make purchases during this time-period were unable to complete checkout.

EGAN has announced that the system is once again fully-operational, and that customers who had attempted to complete purchases while the order processing system was temporarily down may do so at any point the remainder of the week. Anyone whose order was delayed by two days or more will receive a free shipping upgrade, and all customers who were inconvenienced by the temporary downtime will be receiving a free gift in addition to their order.

For a more detailed explanation of the situation and the reasons underlying the need for EGAN to upgrade from PayPal, EGAN Medical's former merchant services provider whose penchant for disrupting customer relations and obstructing EGAN's relationships with its customer base ultimately cost it the company's business, to Authorize.net, the world's premiere secure e-commerce services provider, please visit the company's official blog at eganmedicalequipment.com.

EGAN Medical Employees Earn Extra Paid Day Off

EGAN Medical Employees Earn Extra Paid Day Off!

By: EGAN Medical Management Team

EGAN Medical Equipment & Supply employees have been working extra-hard since our recent opening of our Long Beach, Mississippi distribution center to compliment our Covington, Louisiana office.

As a gesture of gratitude for all they've done for EGAN Medical, management has declared an early start to the July 4 holiday, offering all EGAN employees the choice of taking off Wednesday July 3 in addition to Thursday July 4. July 3 will count as a paid work day for any/all employees who decide to get an early start to their Independence Day celebrations.

Happy Independence Day from EGAN Medical

As a result of this, email and phone support may be unavailable from the close of business Tuesday July 2 until the opening of business Friday July 5. If you are unable to get a response during this time period, don't panic. Management will be doing its best during this time to respond to as many emails as possible, however we may not be able to reply to all emails sent after the close of business Tuesday until Friday morning.

EGAN Medical wishes all customers and employees a happy, safe and fulfilling Independence Day, and we look forward to the mid-week celebration of freedom, as well as to rejoining our fellow colleagues on Friday in resuming our normal business hours. All orders placed Wednesday and Thursday will ship Friday.

Thanks to all EGAN employees and customers for making us the company we are today! Happy Independence Day and a sincere thanks from the entire EGAN Medical family to all who serve or have ever served!

EGAN Medical Celebrates First-Ever Sale to Pakistan

EGAN Medical Celebrates First-Ever Mid-East Sale

Egan Medical is celebrating its first-ever sale to a customer outside of North America and Europe today. The sale involved the purchase of a Best Cradle (adjustable Prenatal Cradle) maternity support to a customer in of all places Pakistan.

While not listed on the list of ship-to countries, EGAN Medical has long held a quiet policy of shipping anywhere in the world if an individual customer from any given country were to send an email requesting a shipping quote to that individual's respective locale.

Well, a gentleman from Pakistan did just that, and EGAN Medical replied with a shipping quote which surprised both parties in terms of the price. No, it wasn't shockingly high, but rather the opposite. The shipment cost just over $12 U.S. dollars, a figure which both parties found to be quite reasonable all things considered.

About a week after the gentleman requested the shipping quote, an order came through with a shipping destination in Pakistan.

The sale is notable within the annals of EGAN Medical firsts in that it was not just the company's first-ever sale to a Pakistani customer, it was EGAN's first-ever sale to a customer located anywhere but the United States, Canada, Ireland, United Kingdom, France, Spain, Italy, Greece or Portugal. Prior to the shipment to Pakistan, EGAN had not experienced a sale beyond the reaches of North America and Western Europe. (Article Continued Below Image)

As for the product purchased, one could not be faulted for wondering what type of product is so rare and important that buying it from someone halfway around the world is worthwhile and justified. Well, apparently the Best Cradle (Adjustable Prenatal Cradle), which is manufactured by a Michigan-based company called It's You Babe, LLC, is that important. The Best Cradle provides support to virtually every spot on a woman's body that experiences pain as a direct result of being pregnant. It is more comprehensive than a traditional maternity belt in the design, and as a result can help relieve pain all over the body as opposed to merely the abdominal region and back.

The Best Cradle was apparently important enough to one gentleman that he went well out of his way to find out if a company was willing to ship to his country-of-origin, request a shipping quote, then purchase it from halfway across the globe so that his daughter would be as comfortable as possible during her pregnancy.